Two circuits with seven zip-lines each (2.4 mi total distance), which include the tallest in Riviera Maya.
Amphibious vehicle to drive through the jungle and flooded caves.
Paddling with special hand paddles along an underground river.
Stalactite River Swim inside ancient caves.
Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies, and flavored fresh waters).
Locker for two.
Rest areas, dressing rooms and restrooms.
Other services (WiFi, ATM and shops).
Transportation from Cancun, Playa del Carmen and Riviera Maya is included if you add it at the moment of purchase.
Remember to bring your printed proof of purchase.
For tours with transportation, you must confirm the time and place of the pickup when activating your Xertificate.
The activities in the Xplor park are recommended for children over 5 years old (they must be accompanied by an adult all the time). NOTE: a minimum height of 1.10 m and a minimum weight of 40 kg is required for the zip-lines.
Wear a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes and a towel.
Only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the park.
Remember to bring cash or a credit card to purchase souvenirs or get the photos of your visit.
Xplor opens Monday to Saturday from 9:00 a.m. to 5:00 p.m.
Children over 4.5 ft but under 12 years of age, must present an ID to verify their age at the park’s ticket booths.
Some activities are not suitable for pregnant women.
Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily.
For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity.
Activities have special requirements of height and weight. For Amphibious Vehicles and Underground Expedition, the minimum height is 3.6 ft (1.10 m); for Rafts and Stalactite River Swimming is 3.3 ft (1 m) tall and 300 lbs (136 kg) of weight.
Reservations cancelled more than two days in advance of the date of visit are subject to a 10% administration fee. Reservations cancelled in 2 days or less before the visit date, or in case of a no-show, are non-refundable.
It is not possible to make date changes the same day of your visit.
Enhance your experience
We offer you multiple payment options to pay for your reservation. Restrictions apply.
If you want to pay with two different credit cards, please make a call to our customer services numbers.